Privacy & Policy
Last updated: June 4th, 2020
Thanks for using https://apayfinancial.com (the "Site").
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Personal information provided by you
When you create an account with Apay, you may provide us with certain personally identifiable information you create an Apay account, and attempt to connect your student loan data via your loan servicer. When you give us permission by connecting your loan servicers, we collect certain information about you and your loans including, student loan balances and terms, account numbers, lenders, and education history. We refer to this information as "Loan Information."
How do we use your personal information?
We use the Loan Information that we collect generally to power of Apay Manage platform, including displaying all of your loans in one location, notifying you of any changes and providing tips regarding your loans. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your loan information?
We do not share any of your Loan Information, including student loan balances and terms, account numbers, lenders, and education history with any third-party tool, platform or company. All of the Loan Information is encrypted, using commercially reasonable and generally-accepted technology safeguards, throughout our infrastructure and it is not viewable or sharable with any third party service.
Sharing your device information?
We share your Device Information with third parties to help us use your Device Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. Finally, we may also share your Device Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you signup for an Apay Account, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org